Talk Less and Do More: Mastering the Art of Quality Mentoring Conversations
Does this mentoring conversation sound familiar?
“When my mentee complains about her VP, I take a small breath. The normal me would start coaching, telling, suggesting, and problem solving. That’s what I am good at. But guess what? That’s not what she is looking for from me, nor does she really need it.
My mentee knows what she needs to do. What she is actually looking for is acknowledgement and support for approach and strategies. So, I’ve learned to don my facilitator hat and start the conversation by asking questions. And I listen. And I learn. I learn what she is thinking. I learn what frustrates her. I learn what she has already tried. I learn what has worked. And mostly I learn what a talented, perceptive, ambitious woman she is. I look for ways to applaud her efforts and her thinking. I hold up a mirror for her and sometimes help her tweak her idea. We both come away having learned something new, along with increased appreciation of our different points of view.”
Conversation should come easy to all of us, right? Wait. Not so fast. What often passes for conversation is sometimes something quite different: information sharing, transactions, question and answer, and even push-back.
Really good mentoring conversation is more about exploring and sharing, rather than telling and reporting. It’s about going deeper, not staying broad and skimming the surface. Good mentoring conversation connects us to one another.
Conversation matters because there is a lot at stake. At the Center for Mentoring Excellence we set high standards for mentoring conversations. We believe really good mentoring depends on a continuum of meaningful conversation. Mentoring partners engage in conversation to grow their relationship, identify learning goals, and work on mentee growth and development. So, you see, there is a lot riding on what you do.
Takeaway: Be brave enough to start a conversation that matters — because it does!
