Is Anyone Else Alarmed by the Decline of Civility?

Civility is disappearing. Public meetings turn into shouting matches. Social media feeds overflow with personal attacks. Customers berate service workers. Even in workplaces, people talk past each other instead of to each other. And it’s not just about rudeness. It’s...

The Quality of Your Questions

The best mentor-mentee relationships thrive on curiosity and powerful questions. Mentors should resist the urge to “fix” problems and avoid prescribing specific actions. Mentees should focus less on being who they think their mentor wants and more on...