by Center for Mentoring Excellence | Apr 24, 2017 | Facilitating Learning, Goal Setting Conversation, Growth and Development, Mentoring Communication
Does this mentoring conversation sound familiar?
“When my mentee complains about her VP, I take a small breath. The normal me would start coaching, telling, suggesting, and problem solving. That’s what I am good at. But guess what? That’s not what she is looking for from me, nor does she really need it.
My mentee knows what she needs to do. What she is actually looking for is acknowledgement and support for approach and strategies. So, I’ve learned to don my facilitator hat and start the conversation by asking questions. And I listen. And I learn. I learn what she is thinking. I learn what frustrates her. I learn what she has already tried. I learn what has worked. And mostly I learn what a talented, perceptive, ambitious woman she is. I look for ways to applaud her efforts and her thinking. I hold up a mirror for her and sometimes help her tweak her idea. We both come away having learned something new, along with increased appreciation of our different points of view.”
Conversation should come easy to all of us, right? Wait. Not so fast. What often passes for conversation is sometimes something quite different: information sharing, transactions, question and answer, and even push-back.
Really good mentoring conversation is more about exploring and sharing, rather than telling and reporting. It’s about going deeper, not staying broad and skimming the surface. Good mentoring conversation connects us to one another.
Conversation matters because there is a lot at stake. At the Center for Mentoring Excellence we set high standards for mentoring conversations. We believe really good mentoring depends on a continuum of meaningful conversation. Mentoring partners engage in conversation to grow their relationship, identify learning goals, and work on mentee growth and development. So, you see, there is a lot riding on what you do.
Takeaway: Be brave enough to start a conversation that matters — because it does!
by Center for Mentoring Excellence | Apr 5, 2017 | Facilitating Learning, Growth and Development, Making Mentoring Work For You, Mentoring Communication, Mentoring Questions, Mentoring Relationships, Supporting Mentors and Mentees
Trust is everything when starting out in a new mentoring relationship — and even when you’re nurturing an existing one! While it’s tempting to dive in and drill down quickly to talk about needs and goals at the first meeting, try to avoid this. Instead, focus first on establishing an open and authentic relationship. It takes time and attention, but in the long run, it’s well worth it. You will have established a deeper, more meaningful, trusting relationship. Here are some things to keep in mind:
- Get to know your mentee, and let your mentee get to know you. To jump start the process, come prepared with a list of questions. What is it you want to know about your mentee as a person? What do you want to know about your mentee’s work context?
- Your mentee needs to relate to you, too. Mentees are more forthcoming when a mentor shares their personal success stories, as well as their struggles. If you’re open and authentic, it invites your mentee to be, too.
Check back soon for “Your Mentoring Year” Tip #2!
by Center for Mentoring Excellence | Mar 21, 2017 | Facilitating Learning, Growth and Development, Making Mentoring Work For You, Mentoring Training, Supporting Mentors and Mentees
The Center for Mentoring Excellence has conducted more than 200 interviews with mentors and mentees in formal mentoring programs around the globe using a process we created called Touch Base Interview (TBI) Coaching Sessions™. These coaching sessions offer mentors and mentees confidential, just-in-time coaching and support at critical milestones in the mentoring cycle. This works to ensure mentoring success by helping mentoring partners stay on track, grow and develop. (more…)
by Center for Mentoring Excellence | Dec 20, 2016 | Facilitating Learning, Growth and Development, Making Mentoring Work For You, Mentoring Relationships, Supporting Mentors and Mentees
Being a mentor (and a mentee) often means working with and building relationships with members of other generations — both older and younger. Here’s your go-to mentoring guide for cross-generational mentoring relationships: (more…)
by Center for Mentoring Excellence | Dec 6, 2016 | Facilitating Learning, Mentoring Training
One of the highlights of this past year for us has been working with the Dallas County Community College District (DCCCD) to establish a successful mentoring culture.
DCCCD launched its Network Mentoring Culture in August by convening the Chancellor’s staff and presidents, HR representatives and other college leaders with a primary goal: to create a mentoring culture.
According to George Marquez, DCCCD’s Executive District Director of Talent Development and Division of Talent Central:
“From my perspective, successful employee engagement into the DCCCD system occurs with talent development programs and a mentoring system. We sincerely believe that the mentor component is the strongest bond that we can have in any of our employee programs because mentors provide a safe way to extend the skills and knowledge of employees through encouragement and support. Having a system of mentors also allows us to strengthen our succession planning.”
A kickoff training for Chancellors Fellows and their mentors followed a day-long consultation with DCCCD leaders.
In October we certified 18 DCCCD mentoring workshop facilitators (from seven colleges, across three locations) to conduct Starting Strong: What Mentors Need to Know and Do™ based on the book Starting Strong.

Newly certified DCCCD Starting Strong facilitators.
We were, and continue to be, impressed with the passion, commitment and talented leaders we had the privilege of certifying. Their individual contributions made the certification such a warm and welcoming experience for everyone!

Lory Fischler, Dr. Lois J. Zachary and Lisa Fain presenting their memento.
by Center for Mentoring Excellence | Nov 22, 2016 | Facilitating Learning, Group Mentoring, Growth and Development, Mentoring Training
In September we had the privilege of working with UN Women as it launched its first formal leadership development mentoring program in Cairo, Egypt. Participants from the Ivory Coast, Egypt, Uganda, Moldova, Albania, Liberia, South Africa, Rwanda, New Delhi, Istanbul, Santo Domingo, Panama, Brussels, Copenhagen and Geneva joined us for the mentoring kickoff training.
UN Women mentees volunteered for this global initiative for a variety of reasons: They were looking to invest in their own development and take their leadership to the next level. They wanted career guidance. And they wanted candid, safe feedback. These were the things they worked on — things that would really matter!
Like other mentees we’ve worked with, this team came to mentoring with the very same concerns and questions. They wondered:
- Will I be worthy of a senior leader’s time?
- Will I be able to accomplish enough during their mentoring timetable to make the investment valuable?
- Will I feel comfortable and be able to build trust with a leader I don’t know?
- Will the feedback I receive be confidential and useful?
- Will my mentor have time in their demanding schedule to connect with me?
However, we did find some unique challenges for mentoring pairs in third-world countries, especially when trying to connect across time zones. Poor quality Internet service and gaps in time zones can make communication particularly difficult. Even so, mentoring has been value-added for these mentees, who say they appreciate the support provided by mentors and the opportunity mentoring gives them to reflect on themselves, their development and their future.
UN Women is the United Nations entity that promotes gender equality and the empowerment of women. Its Mentoring Program is designed to grow its workforce by giving mentees access to role models, tapping into networks and increasing visibility. It also helps mentors develop key leadership skills, giving them the opportunity to directly support the next generation of UN Women.
